Hampton Inn and Suites Tulsa/Catoosa

Happy with the property but will NEVER use Booking.com again. Customer service was horrible, hung up on me, did not call the property as they said they would. It took me a solid hour to get your employees to fix whatever problem they had, they would not allow me to cancel and pay the property myself, but threatened me will being charged the full amount if I cancelled a reservation YOU WERE UNABLE TO ACTUALLY MAKE AND LEFT ME AND MY FAMILY STANDING IN THE LOBBY OF HOTEL FOR AN HOUR! Never again, plus I was advised by the property that I paid WAY more then they charge. I will share my story on social media, letting people know you are ripping them off and not following through on reservations than holding your customers hostage will you fix YOUR ERROR!

The staff were exceptional and welcoming. The facility was wonderful.

The front desk people were super friendly. We had good conversations and they remember led us during the stay. The fitness center was too notch. We had a great time at the hotel!

Easy check in process and clean room.

Clean rooms and staff was very nice!! Breakfast was awesome!!